Pedigree Child Contact Centre
About Us
About Pedigree Child Contact Centre
Introduction
Pedigree Child Contact Centre is based in Thornton Heath, Croydon, South London.
We are open Saturday and Sunday from 09:00am – 5:00pm. Pedigree child contact centre provides supported and supervised contact in a safe space for families who are separated. We also provide community contact, handover services and virtual contact. There are lots of toys and other resources available for children and the parents to use during contact to help enjoy the contact time.
Supporting relationships after separation
After separation the parents’ relationship may be difficult and navigating through this and facilitating contact can prove very challenging.
Pedigree child contact centre is able to support and facilitate contact between the children and their parents and/or family members a neutral, non-judgemental, fun and safe space to ensure children continue to have positive relationship with both parents and other relatives who are important to them.
Parents can use our facilities to ensure their children maintain long-term, positive relationships with those closest, and most important to them. The team with are volunteers who are impartial and receives initial and ongoing training.
NACCC Accreditation
We are accredited by the National Association of Child Contact Centres (NACCC). There are over 300 centres within the national body in the UK.
Area coverage
Pedigree Child Contact Centre offers services to parents who may be based in South London; Croydon, Wimbledon, Streatham, Thornton Heath, Morden, Sutton, Purley, Beckenham. Parts of North and East Surrey; Banstead, Epsom, Ewell, Reigate and parts of North East Sussex such as Crawley, Redhill and Horley.
Services
Supervised Contact
Trained contact supervisors provide face to face contact with children and parents at the contact centre or in the community. We also provide full written reports to the requested LA or parent.
Supported Contact
This is a room only services for parents/carers to enjoy quality private time with their child/ren. The may be for parents where trust has broken down and communication is difficult. Please note that rooms may be shared with other families and are subject to availability.
Child Escort Service
Collection and return of child/ren to and from Contact. Full booster and child seats provided. (LA/Court directed)
Holding/Handover Service
We facilitate the exchange of a child(ren) at our premises without parents having to meet face to face.
Find out more
All services are available by appointment please contact us for more details.
Payment for our services
There is no funding through the local authority and parents and referrers will need to pay for the services
We provide:
- Friendly, clean and welcoming environment for children and adults to enjoy each other’s company
- Impartial, non-judgmental atmosphere where everyone can relax
- Support during contact sessions so that children and adults are encouraged to participate
- Guidelines to ensure children are kept safe
- Tea and coffee
Guidelines for contact sessions:
- Our hours of opening are: Saturday and Sunday 9am to 5pm
- Facilities – there are usually several families sharing the space
How sessions are supervised:
- For Supported contact our volunteers are in the background in case you have questions or other requirements.
- For Supervised contact we have trained staff and volunteers sitting in the session to ensure the safety of children and others
When to arrive:
Please arrive no earlier than the session start time,
Costs
Details of costs are available on request.
Parents’ Information Leaflet
Click on the button below to download our Parents’ Information Leaflet
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